After Hours Crisis Hotline:
Shelter Manager – full time
Description of Position:
Alternatives to Violence has served victims of domestic violence, sexual assault and other violent crimes in Southern Larimer County for over 30 years. Alternatives to Violence will be embarking on a new endeavor of opening a SafeHouse for victims of domestic violence in a few short months. We are seeking a highly motivated, experienced, and organized Shelter Manager to join our team.
The SafeHouse Manager oversees overall day to day operations of ATV’s 22 bed Emergency Shelter. Responsibilities include budget, staff supervision, program development, implementation and evaluation, achievement of best practices for domestic violence and sexual assault victims, and facility maintenance.
This is a full time position with on call responsibilities.
Essential Duties & Responsibilities:
- Model appropriate behaviors and client-centered services through regular and on-site interactions with shelter staff and volunteers.
- Provide leadership, professional development opportunities, and staff/volunteer management to enhance team process, functioning, and inclusiveness.
- Provide direct supervision to shelter program staff, volunteers and interns (case managers, support services, crisis line and operations)
- Develop appropriate staff coverage, work schedule, and record-keeping protocol
- Oversee annual evaluations of shelter staff; work with the Executive Director in all hiring and termination of shelter staff.
- Participate as a member of the ATV’s management team (serving as the liaison between shelter staff and advocacy client services, clinical client services, including children’s program providers, the development team, and administrative staff).
- Participate in the direct-service training for new volunteers.
- Work with the management team in developing the annual budget.
- Responsible for the adherence and oversight of shelter policies and procedures for staff, volunteers, and clients.
- Ensure that all shelter services (case management, therapy, advocacy, skills-building activities, etc.) offer a trauma informed and holistic approach that compliments shelter program goals and meets the individual, special, and diverse needs of all shelter clients.
- Work with shelter staff to evaluate shelter services and implement strategies for improvement, as needed.
- Provide the oversight necessary to track, evaluate and manage necessary statistics on clients, volunteers, and staff.
Direct Client Services
- Provide education, information and support to SafeHouse residents and children through advocacy and empowerment-based case management services.
- Deliver programs and services in a manner that is respectful and sensitive to the client’s cultural experience.
- Network with other community agencies to ensure a good continuum of care for clients (in shelter and during their transition to independent living).
- Serve as the agency representative in collaborations specific to shelter operations and or the establishment of best practices in domestic violence shelters.
- Work cooperatively with other agencies and individuals LPD, Advocates, Larimer County Sherriff’s Office Advocates, District Attorney’s Advocates, Department of Human Services representatives service delivery to the client and children.
- Work cooperatively with Volunteer Coordinator to provide support and participation in volunteer work-groups, recruitment, retention and ongoing training and support of volunteers.
- Support ATV’s Outreach efforts by attending and supporting events, training, and other outreach efforts.
QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
- Must have previous shelter experience
- Must be willing to complete and able to pass background and child abuse and neglect history checks.
- Bachelor’s degree in management, social work program and planning, or a related field is required; Master’s degree preferred.
- Two years of proven experience in supervision and/or management of staff and programs are preferred.
- Two years of experience in human services is required, experience in the fields of domestic violence or sexual assault is preferred.
- Equivalent combination of education and experience may be considered.
- Ability to work with at-risk or special needs populations;
- Strong communication (written and oral) skills;
- Ability to work cooperatively with multi-disciplinary and diverse staff;
- Ability to multi-task and be flexible in a fast-paced environment;
- Understanding of and experience with outcomes-based measurement and evaluation; and
- Strong computer skills.
- Experience developing and conducting life skills or educational classes to adults and children is preferred.
- Ability to regularly work weekends, evenings, and occasional overnight shifts.
- Valid driver's license and car insurance with reliable transportation.
- Able to read, write, and speak English.
- Fluency in Spanish is preferred.
Resumes should be sent to firstname.lastname@example.org
ATV, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status or any other status protected by applicable federal, state or local law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. ATV is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.